Account terms
Account terms explain what you agree to when you join. This Privacy Policy explains the data side of the same account relationship, including profile details, login records and verification steps.
LEGAL REFERENCE
Privacy Policy for your p99 account
p99 keeps your account data, payment references and lobby privacy choices in one place, so you can open an account with a clear view of what we collect...
Account data clarityPakistan privacy wordingPayment reference handlingSupport contact records
How we handle your data
This Privacy Policy sets out how p99 collects, uses, stores and protects details linked to your account. We collect only what we need to run account access, verify payment references, answer support requests, reduce misuse and keep your session secure. Where local law permits, your data may include name, mobile number, device signals, login records, payment reference IDs and messages you send
to us. We do not sell your personal data. We may share limited records with service providers who help with hosting, fraud checks, support tools or payment processing, and they must handle that data for the stated purpose. If you ask us to correct, access or remove data, we assess the request against security, legal and operational needs.
Service availability is jurisdiction-dependent. Users are responsible for checking local law before access.
CONTACT ROUTES
Privacy support for your account
If you have a privacy question, we want the path to be direct. Use the same account details you gave us so we can match your request without asking for more data than needed. We may ask for a recent transaction reference or login clue before discussing account records, because privacy requests must be handled with care.
Team online
Live chat
Use live chat when you need a quick privacy check, such as confirming what phone number is attached to your account or asking how a payment reference is stored after a completed transaction.
Email contact
Email is suitable for access, correction or deletion requests because it leaves a clear thread. Include your account name, registered mobile number and a short privacy question so we can route it properly.
Account centre
Your account centre shows key profile fields and security settings. Check it before sending a privacy request, then contact us if a field looks outdated or does not match your current details.
DATA CHECKS
Privacy signals we maintain
Our privacy wording is written from the way p99 operates, not from generic legal filler. We check the policy against account creation, payment reference handling, support workflows and...
Purpose mapping
Each data type is tied to a clear purpose, such as account access, transaction matching, fraud reduction or support response...
Payment privacy
JazzCash, Easypaisa, SadaPay and Raast references are used to match transfers with your account. We store transaction identifiers and status...
Access checks
Before discussing account records, support may confirm details you already provided. This protects your privacy when someone else tries to...
Retention rules
We keep records for as long as they are needed for account service, dispute handling, security review and legal needs...
Device safeguards
Session data, device type and IP signals help us spot unusual access. These checks support account security without changing your...
Policy maintenance
When we adjust account forms, payment matching or support tools, we check whether the Privacy Policy still reflects the workflow...
POLICY SYNC
Consistency across privacy pages
Your privacy rights should not feel different from one legal page to another. We keep this page aligned with terms, cookie wording, account rules and payment explanations so the same data story...
Cookie wording
Cookie wording covers browser storage and tracking choices. This page connects that activity to privacy purposes, such as session continuity, security alerts and remembering basic account preferences.
Payment wording
Payment pages describe how transactions are submitted and matched. This Privacy Policy explains what related data is kept, including reference numbers, status records and support messages about a transfer.
Support rules
Support pages describe how to contact us. This policy explains why we record those conversations, how they help resolve account questions and when identity checks may be needed before sharing details.
Security language
Security wording should match privacy wording. When we mention device signals, login checks or unusual activity review, we connect those details to account protection and controlled access.
Promo board data
If you check current offers inside the lobby, we may record eligibility signals and account activity needed to show the right entry. This policy explains that handling without exposing private profile data.
Update handling
When a policy changes, related pages are checked for consistency. We aim to avoid mixed messages about what data is collected, why it is used and how you can contact us.
PAGE MARKERS
Privacy layout points you can scan
This page is structured so you can understand the privacy essentials before opening or returning to your account. The layout highlights the data we collect, the reasons we...
Clear scope
The first sections state which account, device, support and transaction...
Local context
Pakistan payment references are named where they matter, because privacy...
Plain wording
We avoid dense legal phrasing where a direct sentence works...
Account choices
The policy points you to profile checks and contact routes...
Security link
Privacy and security are connected here. Login signals, device clues...
Change signals
If our account flow, support tools or payment matching changes...
Questions about your privacy
We may collect your name, mobile number, login records, device signals, payment reference IDs and support messages. The exact data depends on the account action, security check or transaction you complete.
Payment references help us match JazzCash, Easypaisa, SadaPay and Raast transfers to your account. We use transaction status and reference IDs for support, dispute handling and account record accuracy.
No, we do not sell your personal data. Limited data may be shared with service providers for hosting, payment matching, fraud checks or support tools, and only for the purpose connected to your account.
Contact support by live chat or email using your account details. We may verify your identity before sharing records, because privacy requests must be answered only to the person connected to the account.
Yes, you can ask us to correct details that are wrong or outdated. Some fields may require verification first, especially where they affect account access, transaction records or security checks.
We keep records while they are needed for account service, security, support, dispute handling or legal needs. When data is no longer required, we remove it or anonymise it where practical.
This Privacy Policy applies to p99 account access and related services in supported regions where local law permits. It covers privacy handling for account activity, support contact and transaction records.